Tom Sheppard Productions is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Marketing Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988.
Collection of Personal Information
When you subscribe to our marketing services, we may collect the following types of personal information:
Your name
Your mobile phone number
Any other information you provide directly to us through our marketing service
Use of Personal Information
We use your personal information to:
Send you promotional and marketing messages via SMS Or Email
Inform you about special offers, events, and updates
Respond to your inquiries and provide customer support
We will only send you marketing messages if you have opted in to receive them. You can opt out of receiving these messages at any time by following the unsubscribe instructions provided in each SMS/EMAIL or by contacting us directly.
Disclosure of Personal Information
We will not disclose your personal information to third parties for marketing purposes without your consent. We may share your information with third parties who provide services on our behalf, such as:
SMS/EMAIL service providers
IT and data storage providers
Marketing and advertising agencies
These third parties are required to comply with the Privacy Act 1988 and protect your personal information.
Data Security
We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorized access, modification, or disclosure. We implement security measures such as encryption, secure servers, and access controls to safeguard your data.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To request access or correction, please contact us using the details provided below.
Complaints
If you believe we have breached your privacy or the Australian Privacy Principles, you can make a complaint by contacting us using the details below. We will respond to your complaint within a reasonable timeframe and work to resolve any issues.
Contact Us
If you have any questions or concerns about our SMS Marketing Privacy Policy, please contact us at:
Tom SHeppard Productions Address: 10 Swift Drift, Officer, Victoria, 3809 PHone: +61 404 810 883 Email: info @tomsheppardproductions.com
Changes to This Policy
We may update this Marketing Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect from the date of posting.
Mobile Terms of Service
Tom Sheppard Productions
Last updated: July 9, 2024
The Tom Sheppard Productions mobile message service (the "Service") is operated by Tom Sheppard Productions (“Tom Sheppard Productions”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Tom Sheppard Productions’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Tom Sheppard Productions through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Tom Sheppard Productions. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to TomSheppard or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Tom Sheppard Productions mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
